Medical Corporate Portal
Challenge
Our client has a large network of health care institutions. Several disconnected information systems stored information about patients, personal management, and financial performance. Some data was even stored in Microsoft Excel spreadsheets. Such a fragmentation of data resources made it challenging to find the necessary information. Our client wanted to develop a portal that would facilitate access to all information systems and data exchange by the employees.
Solution
Axmor’s programmers developed a corporate portal that allowed the customer to provide the employees with easy access to internal information resources such as data on admission, personnel files, salary, bonuses and staff development. Users of the portal include both regular staff and heads of divisions, so we implemented multiple access levels in the portal.
The corporate portal provides employees with a single point of access to all information systems of the company with a user-friendly interface.
The employees can use the corporate portal to register a new patient, schedule an appointment and manage care files. This allows the heads of departments to monitor the workload of doctors and the quality of their work.
Personnel profile contains information about the status of the employee (on duty, on leave, resigned), department and responsibilities. This information is available to any employee of the company and is accessible to any employee via the corporate portal.
Each employee can find information relating to their salary, taxes and fees withdrawn, and view the payment history for a period directly on the corporate portal. This information is confidential and is available to the employee only.
The information about an employee’s education, qualification, certificates, and training undertaken is also available on the corporate portal. This allows the head of department to effectively plan the training of personnel.
Development of the portal enabled the integration of the internal information resources of the company with the CRM system and financial system of a partner health center. Now, our client’s employees can view bonuses they earn for selling the partner’s health care services.
The convenient search functionality on the portal helps find information about employees by name, department or identification number.
The employees can exchange messages via the corporate portal. This is particularly convenient for employees working in different facilities.
- More efficient use of the work time of employees due to lower search and data processing time.
- Effective interaction between separate medical facilities within the client’s network.
- Simpler business processes between the client and his partners.